PR Newswire
27 Apr 2023, 18:30 GMT+10
![]() |
SYDNEY, April 27, 2023 /PRNewswire/ -- IR (ASX:IRI) a leading provider of global performance management and analytics for Unified Communications and Collaboration (UC&C) has revealed research that shows the enormous time wasted by IT professionals managing multiple tools in a UC&C environment.
The IT Time Crunch research indicates that when multiple monitoring and troubleshooting tools are in the UC&C mix, IT practitioners spend the most time troubleshooting issues across the tools. Some of these issues go unreported leading to reactive troubleshooting due to a lack of insights across on-premises, cloud or hybrid environments.
"IT teams waste almost eight hours a week, or a full working day, trying to find the source of issues. This has several impacts, two major ones being the productivity of the teams managing the UC&C environment and the employee user experience. IT teams need visibility on the performance of tools and platforms in a UC&C environment, to enable them to focus on more important work," said John Ruthven, CEO and Managing Director, IR.
The research also indicates that the increased workload of wasteful work takes a toll on IT teams and impacts the overall productivity of employees. Other challenges reported by IT teams were identifying whether users are using provided hardware or keeping track of tools and platforms being used. The report details the results of a survey of more than 200 IT professionals from the United States, United Kingdom, and Singapore, with more than 60% of respondents from organizations with 5,000+ end users.
For more information and to download a copy of the report, click here.
Get a daily dose of Malaysia Sun news through our daily email, its complimentary and keeps you fully up to date with world and business news as well.
Publish news of your business, community or sports group, personnel appointments, major event and more by submitting a news release to Malaysia Sun.
More InformationBANGKOK, Thailand: This week, Thailand implemented land border restrictions, including a ban on tourists traveling to Cambodia, as...
(250630) -- YANGON, June 30, 2025 (Xinhua) -- Students perform during a celebration marking the 75th anniversary of China-Myanmar diplomatic...
Reasi (Jammu and Kashmir), June 30 (ANI): Authorities have opened multiple spillway gates of the Salal Dam in Jammu and Kashmir's Reasi...
Islamabad [Pakistan], June 30 (ANI): Pakistan is set to begin the third phase of its Afghan refugee deportation drive on Monday, a...
Balochistan [Pakistan], June 30 (ANI): Paank, the Baloch National Movement's Human Rights Department, shared the details of the enforced...
Islamabad [Pakistan], June 30 (ANI): Pakistan recorded over 60,000 cases of polio vaccine refusal during its nationwide anti-polio...
LONDON, U.K.: A little-known investment fund based in the United Arab Emirates has emerged as the most prominent public backer of U.S....
SAN FRANCISCO, California: Across the U.S., a growing number of people are taking obesity treatment into their own hands — literally....
SAN FRANCISCO, California: Under pressure from European regulators, Apple has revamped its App Store policies in the EU, introducing...
NEW YORK CITY, New York: The U.S. dollar tumbled this week, hitting its lowest levels since 2021 against the euro, British pound, and...
NEW YORK CITY, New York: Walmart is set to close a major Sam's Club fulfillment center in Fort Worth, Texas, as part of a shift in...
SAN FRANCISCO, California: A U.S. judge has dismissed a copyright lawsuit filed by 13 authors against Meta Platforms, the company that...