CXO Innovation Summit: Chief Customer Experience Officer Summit, Singapore Taking Place on 25 October 2023

PR Newswire
21 Sep 2023, 10 GMT+10

Building a Culture of Customer Service Excellence: CCXO Summit

SINGAPORE, Sept. 21, 2023 /PRNewswire/ -- CXO Innovation Summit Series are thrilled to host the Chief Customer Experience Officer Summit Singapore again on 25 October 2023! Building on our previous successes in Singapore in October 2022, and London in June 2023, we are confident to deliver an insightful day for C-Suite level CX leaders in the APAC region.

This summit will gather 60+ C-Suite leaders in customer experience at PARKROYAL COLLECTION Marina Bay, bringing together the Lightning Talks from industry-leading speakers, Roundtable Discussions with top-level peers & Networking Breaks and Lunch Buffet to connect and exchange ideas!

Chief Customer Experience Officer Summit, 25 October 2023

At the upcoming Chief Customer Experience Officer Summit, our focus will be on Building a Culture of Customer Service Excellence, with insightful topics covering CX Leadership, Customer-Centric Transformation, Customer Lifetime Value & Customer Demands.

Don't miss out on this invaluable opportunity for you or your CCXO to learn from and get heard by other top-level professionals in the customer experience field!

Check out the Speaker Line-up, and request the Summit Agenda: https://cxoinnovation.com/chief-customer-experience-summit-singapore

(*Please note as this is a senior level event, all passes are subject to approval.)

What We Will Cover

In the well-tailored agenda features 5 main topics presented by 12+ industry-leading speakers:

Key CX Trends, Insights and Forecasts: What top-level customer experience leaders need to know to navigate 2024
CX Leadership: Defining the cross-silo nature of effective customer experience efforts
Customer-Centric Transformation: Knitting customer and employee experiences together to scale customer-centricity cultures
Customer Demands: The role of CX in reducing "Failure Demand" and boosting "Value Demand"
Customer Lifetime Value: The importance of customer lifetime value for CX Leaders

To learn more about the event, visit the summit page at: https://cxoinnovation.com/chief-customer-experience-summit-singapore

Who Will You Meet?

This is a once-a-year opportunity to connect with top-level leaders from different organisations across various industries, all operating in the same CX world!

Check out who has already come aboard:

Chief Operating Officer, HSBC
Chief Product Officer, LINE MAN
Group Customer Experience Lead, bolttech
Head of Customer Experience, Singapore Pools
Regional Head, Voice of Customer, Lazada Group
Global Experience Strategy & Design Lead, Roche
Head of Customer Engagement, Menarini Asia Pacific
Head of Consumer Experience, Reckitt
Director, Product & Design, Flash Coffee
Global Director, Head of Social Media & Consumer Engagement, Asia Pacific, The Coca-Cola Company
Director, Customer Engagement & Business Intelligence, Global Emerging Markets, GSK
Global Head of Customer Care, Thunes
Head of Omnichannel Experience & Innovation, IKEA
Director, Global Consumer Relations, Haleon
Director, Digital Product & Experience, Aesop

Join the gathering or nominate your CCXO now at: https://cxoinnovation.com/ccxo-singapore-registration

*Please note as this is a senior level event, all passes are subject to approval.

Why the CXO Innovation Summits

The Chief CX Officer Summit is featuring the following highlights:

Unrivalled Summit Experience: Through engaging presentations, roundtable discussions and networking sessions, all the attendees can enjoy learning, connecting and exchanging ideas with other C-Suite professionals. The esteemed PARKROYAL COLLECTION Marina Bay provides the perfect platform for CCXOs to immerse themselves in this inspiring day.
Premier Gathering of Top-Level Executives: With an exclusive invitation-only attendance of 60+ C-Suite leaders, this summit offers the best-curated space to gain valuable insights and share challenges with fellow CX experts.
Concurrent Summits with Transformation Leaders: At the same time, the Chief Transformation Officer Summit will be taking place in the next room! And the adjoining Networking Breaks and Buffet Lunch will create an exceptional assembly of 120+ business leaders from Singapore and the APAC region!

Join the CXO Community

The Chief Customer Experience Officer Summit Singapore & Chief Transformation Officer Summit Singapore are unmissable chances to meet up with C-Suite executives in Singapore in late 2023! We will gather 120+ CX & transformation leaders that seek a competitive edge and foster innovation in their organisations. Featuring industry-leading speakers, insightful sessions, and extensive networking chances, attendees will gain valuable takeaways and actionable strategies. Save the date and seize this thrilling opportunity!

The CXO Innovation Team is honoured to host this exclusive and captivating community once more. Join our LinkedIn CXO Community and stay tuned by following our social media for more exciting updates:

This CXO Innovation Summit Series is delivered by BEETc, an event company specialised in bringing together Senior Level Thought-Leadership Conferences, internationally.

Media Enquiries:
Jabin Wang
jbwang@themartechsummit.com